API and Integration
Connect your telephone system to all your tools in just a few clicks. The Kavkom API integrates your favorite CRM software or ERP platform of your choice with your company switchboard; a valuable gain in flexibility and productivity!
API Kavkom, happy client
The Kavkom Application Programming Interface, or API, facilitates the interaction between Kavkom IP telephony software and your existing business planning and management software, whether it is the Kavkom Hybrid CRM or any other solution. The data generated by your telephone activity is automatically synchronized in your tools via the API, thereby paving the way to extended potentialities such as the automation of prospecting operations or the optimization of account follow-up.
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The advantages of the Kavkom API
Save time & Make productivity gains
Automatic data displays, modification of customer files during calls, realtime statistics, archiving of exchanges with customers…Your teams benefit from synchronized resources to succeed. Valuable time saving synonymous with a net improvement in productivity.
Better knowledge of audiences
Develop in-depth knowledge of your customers by quickly accessing databases, customer exchange histories and a coordinated archiving system. Combine calls and computer data to conduct perfectly targeted prospecting and advertising campaigns.
Easy integration of ERP/CRM software
Kavkom’s API integration keys are compatible with a wide range of Enterprise Resource Planning (ERP) and management software. Take full advantage of Kavkom’s IP telephony solutions and Hybrid CRM by connecting them to your tools via the programming interface (API).
Plug your Kavkom business telephony into your Salesforce CRM!
With the Salesforce AppExchange API solutions, you can easily link your Kavkom telephone system and data to the Salesforce tool. Give your sales teams a powerful and one-stop solution, integrating the phone system’s features with the Salesforce CRM.
Install the Click-to-Call extension on Google Chrome
Be done with the tedium manual dialling! With the Google Chrome Click2call extension connected to your Kavkom telephone line, identify any number appearing on your browser and dial it with one click.
Keep your call records with Dropbox
The recordings of all your calls are stored on the Kavkom servers for a period of 2 months. With Dropbox, you can keep your recordings on your own cloud for an unlimited period of time, with no loss of data!