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Improve your productivity with Predictive Dialer
Reduce your costs and improve call center productivity with Kavkom’s intuitive and powerful predictive dialing software.
Improve your performance and save time!
Kavkom’s Predictive Dialing software, a pure product of Kavkom innovation, takes the optimization of outbound call campaigns to a new level. By automating dialing in a smart way, the Predictive Dialer drastically improves the efficiency of your operators.
Optimize your Telemarketing for maximum impact
Launch multiple campaigns at the same time and triple your call volume. Thanks to its algorithms, optimize your time thanks to the detection of answering machines, faxes and unanswered calls.
The Kavkom Predictive Dialer saves your operators from unnecessary waiting times and all the pitfalls of teleprospecting. Concentrating on their core business – sales – they can even increase the average number of calls handled by a factor of 7.5 (from 80 to 600 calls!). This is a mechanical way of getting them closer to hitting the targets set for them.
Learn more about the Predictive Dialer 
All the features of the Predictive Dialer
Rate management
call
call
Manual calls
Answering machine detection
Number display
Call Qualification
Call recording
Music on hold for the telemarketer
Integrated webphone
Realtime view
Multi-campaign
Multi-site
Operator management
Dashboard
Privilege management
Add a comment
Unlimited users
Upload your file
Predictive workstation
Export campaigns
Import prospects
Exporting the call history
Global statistics
Statistics per operator
Live statistics
Customizable fields
Customizable on-hold music (Prospects)
SMS & Email templates
Unlimited campaign creation
Configure sales pitches
Recycling of leads
Conference function
Surveillance function
Coaching function
Call scheduling management
Predictive lead management on the Kavkom CRM
Send SMS
Send e-mails
Built-in CRM
The advantages of the Kavkom Predictive Dialer
Boost performance tenfold
Thanks to Kavkom’s Predictive Dialer/Phone System/CRM Trio, tripling your operators’ productivity becomes an attainable goal. Multiply by 3 the volume of useful calls, by 7.5 the number of calls handled. And the performance level of your teams!
Save on call times
Managing call rates, filtering unwanted numbers… thanks to its innovative algorithm, the Kavkom Predictive Dialer eliminates your operators’ downtime and loss of concentration. Focused on their sales pitch, their calls gain in quality. Their results too!
Facilitate teamwork
The Predictive Dialer control functions (call recording…) – supervision (call statistics…), collaboration (instantaneous email sending…) and use (call scripting, file retrieval…) all promote teamwork.
Simplify operations
Ease of use is the #1 advantage of Kavkom’s Predictive Dialer software. The multitude of features it provides can be easily mastered thanks to the clarity of the interface and the quality of the ergonomics. Improve the performance of your operators with this immense simplification.
Kavkom Virtual/Geographic Numbers, the advantage of being local
Become a world-class company with Kavkom virtual numbers
Geographic numbers or virtual numbers bolster your
professional image and strengthen the standing of your company.
By “bringing it closer” virtually
to its customers, they help accelerate its entry into new foreign markets
and ultimately increase the volume of its sales internationally.
In practical terms, a virtual number allows you to provide a local telephone number and allow people to call you at the local rate from anywhere in the world.
Learn more about virtual numbers
All the features of virtual numbers
Call routing
Voicemail
International phone number
Free call recording
Advantages of Kavkom virtual numbers
Reassuring
Your number appears locally wherever you are, making you more reachable easily
Profitable
Calls are routed to anywhere in the world for the price of a local call. Your on-hold call capacity is unlimited.
Operational
Answer calls with voicemail and receive your e-mails using the technology ‘text-to-speech’.
Transferable
Kavkom handles the portability of your phone number for you.
Kavkom CRM, optimized management of your customer relations
Kavkom CRM is included free of charge in the offer when you purchase a package deal
CRM with built-in Phone System
With any purchase of a KAVKOM package, you benefit from the exclusive use of a Hybrid CRM, specially developed by KAVKOM’s teams to complete the Phone System.
Opening the door to a multitude of features, the combined action of the CRM and the KAVKOM Phone System revolutionizes the management of your Customer Relations. For the better.
Kavkom CRM is a simple and intuitive software. Combined with our Phone System, it facilitates the organization of your customer relations thanks to a range of hybrid features. It’s a software that serves to qualify your prospects and customers, to better manage the flow of their relations with the company. And this, with the aim of converting them and building their loyalty.
Learn more about the Hybrid CRM
Here is a non-exhaustive list of Kavkom CRM features
Lead management
Customizable modules
Customizable fields
Calendar
Distance between appointments
Event creation
User access management
Statistics
Send e-mails
Send SMS
SMS and e-mail templates
Lead conversion
Importing leads
Customizable tags
Advantages of a Hybrid CRM
Simplicity
Centralization of all customer data for decision-making with ease.
Control
Readability of the status of relations with each customer for more control over your campaigns.
Analysis
Personalized follow-up and reliability of statistical indicators, guarantees quality of service.
Fluidity
Improvement of internal exchanges trade thanks to a variety of communication channels
Compliance with the GDPR of Juin 2018
Telephone system accredited by the CNIL
Black list features certified by a bailiff in compliance with 2020 law
Operator approved by Arcep